Coastal Bliss Adventures
In our hearts, we all live on the land. That is the real world. We take away the obstacles to experience what is real, to experience your bliss. We show you the way. That's Coastal Bliss Adventures.
Booking And Cancellation
Booking and Cancellation Policy
Pre-booked Day Tours and Rentals:
Coastal Bliss Adventures Cancellation: Bad weather conditions, Guide unavailability, Client will get a 100% refund.
Cancellation by Client:
More than 24 hours before the tour: Full refund, 0% of the cost of the tour is forfeited (for any reasons);
Within 24 hours of the tour: No refund, 100% of the cost of the tour is forfeited.
Refer to our full Terms and Conditions.
Online Reservations: Our multi-day tours all have certain physical challenges. We need to make sure you are aware of the challenges and are ready and capable of meeting them. Online reservations will be held for 96 hours to allow us to be in direct phone contact with you to discuss your readiness for the challenge. Within the 96-hour period, you will need to provide us information about your readiness and a 30% deposit payment.
Reservations: A non-refundable deposit of 30% of the trip fee is required to hold your reservation. The balance of the fee is due 60 days prior to commencement date of the trip. If payment is not received when due, Coastal Bliss Adventures Ltd. reserves the right to treat the reservation as cancelled. No one may depart on a trip unless all payments and necessary documents (including medical and liability release forms) are received by Coastal Bliss Adventures Ltd. Due to the nature of operating in the wilderness and international destinations, prices are subject to change [rare]. Where necessary to change a price, we will try to provide as much notice as possible, and offer you the choice of another trip, or to cancel, with full refund.
Cancellation by You: As a significant portion of trip costs is committed well in advance of each trip, there is no refund within 60 days of the departure date of your registered trip . If final payment is not received by 75 days prior to the departure date of your registered trip, Coastal Bliss Adventures reserves the right to treat the reservation as cancelled. Cancellation notice must be received in writing.
For West Coast Trail pre-bookings, the 30% deposit is still required to hold the spot(s), but this deposit will be refundable until 10 days after trip dates are confirmed by Parks Canada and our notification to you that dates are confirmed. After the 10-day window, the standard non-refundable policy applies.
Participation Requirements: No one may depart on a trip unless all payments and required documents are received by Coastal Bliss Adventures Ltd by the published deadline. Our guides rely on having information before their trips leave to ensure that they can plan for your needs. If you fail to provide accurate information that may affect the safety or ability of yourself or others to complete the trip, you may be denied departure, or you may be evacuated. If you are evacuated having failed to give accurate or complete information to Coastal Bliss Adventures or its representatives, you will be liable for any and all costs related to the evacuation, including trasportation costs and personnel costs for arranging and fulfilling the evacuation. No refund is available if incomplete or inaccurate information prevents you from completing the trip.
Cancellation by Coastal Bliss prior to deparure: Coastal Bliss Adventures reserves the right to alter itineraries or cancel any trip prior to departure for any reason whatsoever, including insufficient booking levels or logistical problems that may impede trip operations. A trip cancellation due to insufficient booking levels will generally occur at least 60 days prior to departure. If the activity is cancelled by Coastal Bliss, you will get a 100% refund. Coastal Bliss Adventures is not responsible for expenses incurred by trip members in preparing for the trip (i.e. non refundable airline tickets, visa fees, equipment, etc.).
Evacuation: Coastal Bliss Adventures Ltd., although not bound to act, reserves the right at any time to refuse to allow a participant to continue the trip, if in the sole opinion of the trip leader, health or actions of the participants would affect the safety, smooth progress or enjoyment of the trip, including behaviours toward the guides or other participants that are aggressive or anti-social, behaviours that are more risky than the guides instruct are appropriate for the location and conditions present , or failure to disclose medical or other relevant information before trip departure. In the event that such refusal or cancellation becomes necessary, Coastal Bliss Adventures Ltd. shall not be liable for any refund or for return transportation or any other expense for the participant.
Alteration of the Itinerary: Coastal Bliss Adventures Ltd. reserves the right to alter the itinerary at its sole discretion for any reason whatsoever, including changes in the weather, water conditions, mechanical failures, insufficient bookings, or any other occurrence. Any additional expenses incurred due to the alteration of the itinerary will be the responsibility of the participant and not those of Coastal Bliss Adventures Ltd. or its retailers/wholesalers.
Trip Cancellation Insurance
Coastal Bliss Adventures highly recommends that all participants obtain trip cancellation insurance either included in credit card use or through an independent travel insurance broker. Be aware that most insurers do not cover evacuation costs for pre-existing conditions and non-disclosure of medical history and conditions relevant to the safe completion of travel.
Medical and/or Evacuation Insurance (Trip Interruption)
If you are not a resident of Canada, you may want to consider extended medical coverage for the period of time you are visiting Canada. Before purchasing this insurance, check with your present insurance provider as you may already be covered. Evacuation costs, should they arise, are your responsibility. In some remote areas it can be quite significant. If this is a concern, please arrange to have this coverage in place with a provider of your choosing.
For full details of our policies, visit our Terms and Conditions page for our multiday trips.
Balance is due 14 days prior to commencement of the camp or activity.
Reservations will be accepted upon request, however, without payment, paying registrants may bump the reservation.
Cancellation by You: There is no refund within 7 days of the start date of your registered camp or activity. If final payment is not received by 14 days prior to the start of the camp or activity, Coastal Bliss Adventures reserves the right to treat the reservation as cancelled. The full balance of payment less a $50 administrative fee will be refunded if we can replace your spot with another participant after all other spots have been filled. Cancellation notice must be received in writing.
Participation Requirements: No one may participate in a camp or activity unless all payments and required documents are received by Coastal Bliss Adventures Ltd by the published deadline. Our guides rely on having information before the camps and activities to ensure that they can plan for your children's needs. If you fail to provide accurate information that may affect the safety or ability of others to complete the camp or activity, your children may be denied participation. No refund is available if incomplete or inaccurate information prevents your children from completing the camp or activity.
Cancellation by Coastal Bliss: Coastal Bliss Adventures reserves the right to alter itineraries or cancel any camp or activity prior to departure for any reason whatsoever, including insufficient booking levels or logistical problems that may impede operations. If the camp or activity is cancelled by Coastal Bliss, you will get a 100% refund.
policy updated October 22, 2023